Customer Service Representative- Green Bay
Company: Russell Tobin & Associates
Location: Green Bay
Posted on: May 4, 2024
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Job Description:
*Russell Tobin/Pride Global* is seeking customer service
professionals to work at our banking client's Green Bay, WI
location as a Customer Service Representative. These are excellent
opportunities to work with a dynamic team and gain valuable
experience in the financial industry. The positions are 4-month
contract roles that could go permanent for the right
candidates!*Job Title: Customer Service Representative**Schedule
Options:*1st Shift: $19.00/hourM-F with a rotating Saturday and
scheduled hours such as 9AM-6PM or 10AM-7PM2nd Shift:
$20.00/hourM-F with a rotating Saturday and scheduled hours such as
NOON 9PM or 1PM-10PM_*Additional $50 for any weekend shift work as
well*_*Training will be paid Monday-Friday 9am to 6pm for 3
weeks.**Location: * Green Bay, WI (onsite)*Responsibilities:*
Respond to customers telephone, chat and e-mail inquiries in a
professional and pleasant manner. Provide quality service as a
differentiator for our company to retain current customers and
attract new business. Demonstrate ability to quickly change ones
approach to a situation and adjust to constraints or multiple
demands. Incorporate product, service and procedure changes
communicated through a variety of mediums into everyday working
procedures. Perform and transact appropriate maintenance and
monetary transactions including negotiation of fee refunds,
lost/stolen debit cards, demographic updates, stop payments, etc.
Protect the client and customer from exposure to loss, fraud and/or
identity theft by complying with all department and company
confidentiality guidelines.*Minimum Qualifications:* 1-2 years
customer service, banking, retail, insurance, telemarketing/sales
experience Stable work history Computer proficient High school
diploma or GED_Russell Tobin is a leading minority-owned
professional and technical recruitment and staffing advisory
organization.__We are comprised of specialized practices focusing
on a variety of skill sets and industries. Having a depth and
breadth of industry expertise, our subject matter experts are able
to provide tailored and swift sourcing solutions to fulfill client
hiring needs. In other words, we connect top talent with
companies.__As a certified minority-owned business, Pride Global
and its affiliates - including Russell Tobin, Pride Health, and
Pride Now - are committed to creating a diverse environment and are
proud to be an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, pregnancy, disability, age,
veteran status, or other characteristics.__*Russell Tobin offers
eligible employees comprehensive healthcare coverage (medical,
dental, and vision plans), supplemental coverage (accident
insurance, critical illness insurance and hospital indemnity), a
401(k)-retirement savings, life & disability insurance, an employee
assistance program, identity theft protection, legal support, auto
and home insurance, pet insurance, and employee discounts with some
preferred vendors.*_#E2ECSRJob Types: Full-time, ContractPay:
$19.00 - $20.00 per hourExpected hours: 40 per weekBenefits:*
401(k)* Dental insurance* Health insurance* Vision
insuranceExperience level:* 1 yearShift:* Day shiftWeekly day
range:* Monday to Friday* Rotating weekendsWork setting:*
In-personWork Location: In personby Jobble
Keywords: Russell Tobin & Associates, Green Bay , Customer Service Representative- Green Bay, Hospitality & Tourism , Green Bay, Wisconsin
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